This webinar series will provide nationally known speakers to join Illinois' most sought after leaders and bring you and your staff the very best in education month after month.  Attend every session live or access recordings on-demand. Either way -- you get the cutting edge-ucation you need at unbelievable low prices.  BUT -- space is strictly limited to 40 agencies per session.  Don't be left out!  Reserve your "seat" today! 

CLICK HERE to view the brochure, or see below for a quick view of the topics that will be covered in 2019:

  • Events that WOW!

  • What's on the Horizon

  • Navigating the New Reality

  • The Revenue Game
  • Public Speaking Like a Pro 

  • Culture of Guest Service Excellence

  • Power Schmoozing (In Real Life)

  • Finding the Courage to Change

  • Social Media to the Next Level

  • Branding as a Business Tool

  • P&R - Quality of Life System



Program Objectives

  • Use as a self-contained teambuilding activity for staff to brainstorm ideas and solutions

  • Build morale with a monthly "Brunch/Lunch and Learn"

  • Hold a Monthly Staff Meeting before or after the webinar

  • Invite other departments in your city/agency to join the session.  


Additional Details

  • 0.1 CEUs for each session (per participant)

  • Registration Fees: IPRA Members $250, Non Member $350

  • One time registration fee includes one monthly login for topics & access to previously recorded webinars (2017 only)

  • Logins may be used from one computer, although several people may view/participate in the webinar at the same time


  • In rare instances it may be necessary to substitute webinar instructors/topics/times.

  • Webinar Series will be on the 2nd Wednesday at 10:15 AM CST or 3rd Thursday at 12:15pm CST.

  • Log in begins 30 minutes ahead of time and "schmoozing" happens for about 15 minutes before the start time.  Webinars are 60 minutes (will end quarter past the hour).


"I love the webinar series. It has a wide variety of topics and the frequency is perfect. Thank you for offering this again."

Thank you for useful topics presented clearly and concisely."

"Looking forward to this year!"